Terms and Conditions - Gurus Europe

Terms and Conditions

OVERVIEW

This website is maintained by Gurus Europe. Your access and use of the materials and information contained on this website is subject to the following terms and conditions. If you choose to access the website or make use of any of the information or materials it contains, you agree to be bound by these terms.

Proprietary Materials

All of the content appearing on the Gurus Europe website is protected by copyright. You may view and copy materials and information on the website solely for your own non-commercial, personal and informational use. All copyright and other proprietary notices appearing on the website content must be retained on any copies you make. No other use of the content provided on the website is authorized and is therefore expressly prohibited.

In addition, all trademarks and logos displayed on the website are the property of Gurus Europe or the respective trademark owners. You are not permitted to use these marks or logos without the prior written permission of Gurus Europe or the respective trademark owners.

Third Party Websites

The Gurus Europe website may contain links to websites operated by other parties. Such third party websites are not under the control of Gurus Europe, and Gurus Europe is not responsible for the content of any third party website. Gurus Europe provides these links only as a convenience and does not review, approve or endorse any such linked websites.

Disclaimers and Limitation of Liability

The statements and all materials contained on this website are provided for your general information only. Although Gurus Europe uses reasonable efforts to provide correct and current information on this website, the company assumes no responsibility for the accuracy or reliability of the information. The information and materials contained on the website at times may become out of date or include omissions or other errors. Gurus Europe may change the information provided on the website at any time without notice.

All information provided on this website is provided “AS IS” and without any warranty of any kind, either express or implied, including any implied warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights, in each case to the fullest extent permitted by law.

Gurus Europe and its agents will not be liable for any direct, indirect, incidental, consequential, special or punitive damages arising out of your use of the website or the materials, information or links it contains.

Inquiries

Any communication or material you transmit to Gurus Europe via an electronic mail address appearing on this website will be treated by Gurus Europe as non-confidential and non-proprietary. Thus, in the absence of a written agreement with Gurus Europe to the contrary, you agree that you will not submit to the company any information or ideas that you consider to be confidential or proprietary.

Updates

Gurus Europe reserves the right to amend these terms of use from time to time without notice. Your continued use of the website constitutes acceptance of any amendments, additions or modifications to these terms.

If you wish to discuss any aspect of the Terms of Service, please feel free to contact us at [email protected]

Standard Terms and Conditions (T&Cs) for orders placed online at www.guruseurope.com

We would like to familiarise you below with our standard terms and conditions, which govern how we process and settle your purchases.

1. Formation of contract and delivery of merchandise

1.1 For orders placed online at www.guruseurope.com, we enter into English language contracts only.

1.2 By clicking on “Buy now”, you are placing a binding order for the items in your shopping cart. Once you have submitted your order, we will immediately send you an e-mail acknowledgement of your order. This confirms that we have received your order but is not an acceptance of your offer. A binding contract is formed when the items have been despatched.

1.3 You consent to the assignment of the seller’s claims for payment of the purchase price to third parties, in particular to Gurus Europe/ Temppelin Emäntä.

1.4 In the event that an item you have ordered is unavailable, we will let you know as soon as we can and, where payment has already been made, make a refund to your payment method without undue delay.

1.5 We do not assume the risk of having to procure ordered merchandise elsewhere (procurement risk). This applies also to orders for generic goods (where only the type and features of the goods are described). We are obliged only to make deliveries from our available stock and from the stock we have ordered from our suppliers. Where we make deliveries of goods from our available stock, the goods provided will be consistent with the order made by you. Where time periods are expressed in working days, a working day means all of the days between Monday and Friday inclusive, but not European public holidays.

1.6 We will inform you about the expected delivery time on each product detail page as well as immediately before you place an order.

2. Prices, shipping costs and express delivery

2.1 All prices on the Guruseurope.com website are given in Euros. Subject to section 2.5 below, the prices given on the website on the date the order is placed shall apply. The stated prices are final prices (totals) and include any applicable delivery charge and value added tax (VAT) at the applicable statutory rate. All items remain our property or the property of the relevant Gurus Europe/ Temppelin Emäntä partner, as the case may be, until full payment of the purchase price.

2.2 We deliver within Europe. For orders shall incur a standard shipping charge including VAT. Shipping costs accrue and are levied by Shipit.fi.

2.3 Express delivery is available for certain orders. When placing your order, you will see whether this option is available for your particular order as well as the costs of this option. If items do not arrive within that delivery period, you will be entitled to receive a refund of the delivery costs. Please contact us for further information.

2.4 If you decide to return any item ordered in accordance with these terms (see section 6 below and our return policy) we will not refund the shipping charge for orders.

3. Payment

3.1 We accept the following payment methods: debit and credit card, and payment through Klarna. We reserve the right not to accept certain payment methods for a given order and to refer to other payment methods. Please note that we only accept payments from accounts within the European Union (EU). You are responsible for any costs associated with money transactions.

3.2 You consent to receiving invoices and credits solely in electronic form.

4. Statutory right of revocation in respect of Gurus Europe merchandise

Subject to the further terms set out below (including some important exceptions), when you purchase an item from Guruseurope.com you have a statutory right of revocation: The first thing you should know is that if you decide to return merchandise, you must pay the shipping. Please contact us first for the return [email protected]

Information regarding the statutory right to cancel:

You have the right to cancel your contract with us within 14 days without giving any reasons. The cancellation period will expire 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires possession of the last item in your order.

To exercise the statutory right to cancel you must inform us by contacting us in one of the following ways:

By post TEMPPELIN EMÄNTÄ /Gurus Europe, Koriston rantatie 10 a1, 20780 Kaarina, Finland

By telephone: +358503881701

By e-mail: [email protected]

To meet the cancellation deadline, you must send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

What happens after you have told us you wish to cancel

If you cancel the contract under the statutory right to cancel , we shall reimburse to you all payments received from you, except the shipping cost, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return the items you no longer want to us without undue delay, and in any event not later than 14 days from the day on which you told us you were cancelling the contract. You will be required to pay the return shipping costs. You are only obliged to cover any depreciation in the value of returned items if the depreciation is attributable to your improper handling of the returned items when examining their condition, properties and function.

Cancellation form

(If you wish to cancel the contract, please complete this form and return it to us)

Attn: Temppelin Emäntä/Gurus Europe, Koriston rantatie 10 a 1, 20780 Kaarina, Finland, telephone: +358503881701, e-mail: [email protected]

I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*):

— ordered on (*)/received on (*)

— name of customer(s)

— address of customer(s)

— signature of consumer (s) (only if this form is notified on paper),

— date

(*) Delete as appropriate

The right of cancellation expires prematurely for contracts subject to sealed goods which have been unsealed after delivery and which are not suitable for return due to hygienic reasons.

End of notice

Information regarding the right of revocation:

You have the right to cancel your contract with us within 14 days without giving any reasons. The cancellation period will expire 14 days from the day on which you aquire, or a third party other than the carrier and indicated by you acquires possession of the last item in your order. To exercise the statutory right to cancel you must inform us by contacting us in one of the following ways:

By post:

Attn: Temppelin Emäntä/Gurus Europe, Koriston rantatie 10 a 1, 20780 Kaarina, Finland, telephone: +358503881701, e-mail: [email protected]

Consequences of revocation

If you cancel the contract contract under the statutory right to cancel, we shall reimburse to you all payments we received from you, but not the delivery costs, without undue delay and in any event not later than 14 days from the day on which we or our Gurus Europe partner are informed about your decision to cancel. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. We may withhold reimbursement until we or our Gurus Europe partner have/has received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return the items you no longer want to us or to the relevant Gurus Europe partner without undue delay, and in any event not later than 14 days from the day on which you told us you were cancelling the contract. You will find a link identifying the Gurus Europe partner and providing their contact information on the web page for each product. You will also find their contact details in the PDF file entitled “Information regarding the right of revocation” attached to the order confirmation we send to you. You will be required to pay the return shipping costs. You are only obliged to cover any depreciation in the value of returned items if the depreciation is attributable to your improper handling of the returned goods when examining their condition, properties and function.

End of notice

5. Customer Care

For questions please contact our customer care team by email [email protected]

6. Faulty items

Please contact us if an item you have purchased from the Gurus Europe website develops a fault. Nothing in these terms shall affect your statutory rights.

7. Further Information.

7.1 These T&Cs can be viewed at http://www.guruseurope.com. You can also print or save this document by selecting the usual commands in your web browser (usually File -> Save as).

7.2 You can also easily archive your order details by either downloading the T&Cs and using the appropriate commands in your browser to save the order summary appearing on the last page of the online shop ordering process, or by waiting to receive the automatic order confirmation which we also send to your nominated e-mail address upon completion of your order. The order confirmation e-mail includes your order details and our T&Cs and can be easily printed out or saved with your e-mail programme.

8. Governing Law and Disputes

These terms are governed by european law. You may bring legal proceedings against Gurus Europe/Temppelin Emäntä either in Finland or in the courts of your country of residence. In addition, disputes may be submitted for online resolution to the European Commission Online Dispute Resolu-tion platform.

9. Contact Details

Temppelin Emäntä/Gurus Europe, Koriston rantatie 10 a 1, 20780 Kaarina, Finland, telephone: +358503881701, e-mail: [email protected]

Gurus Europe